Shipping Policy
Our goal is to provide the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day and are committed to offering services of the highest quality.
Delivery Time
Total Delivery Time = Processing Time + Shipping Time
- Processing time: 1–5 business days
- Shipping time: 7–20 business days
Total Estimated Delivery Time: 8–25 business days
Shipping Costs
- Order Amount $0.00 - $49.90: $9.98
- Order Amount $490.00 and up: Free Shipping
- Fast Shipping: $13.98
Shipping Methods
We use trusted couriers including:
- DHL
- FedEx
- YunExpress
- Yanwen
Shipping Time Estimates
All delivery times are approximate and based on real-world data from past orders. They are meant for reference only and may vary.
Please note that shipping times may be affected by public holidays, as manufacturers and couriers may limit their operations during these periods. Unfortunately, this is outside of our control.
Customs and Taxes
For most countries, customers do not need to pay import fees, duties, or VAT (Value Added Tax). However, some countries—especially European countries like Germany, Italy, the UK, and Canada—may require customers to pay duties or VAT based on local regulations.
International Shipping
We are excited to offer international shipping to most destinations worldwide.
- Super Savings Shipping: 10 to 20 business days
- Express Shipping: 7 to 12 business days for most locations
Tracking Your Order
Once your order has shipped, you can track it at 17track using the tracking number provided.
Contact Us
If you have any further questions, please reach out to our customer service team at:
Email: customer@slaiolai.com